Anyone can benefit by referring a new user to Matcha. You don't have to be a Matcha customer!
The Matcha Referral Program is simple-- you get paid for each new paying customer you bring to the Matcha product while the new customers will receive a coupon code to make their first month even more special.
Referring someone is easy..
- Visit the Matcha Referral page and click "Get started"
- This will bring you to an account setup window. This will not build you a Matcha account, but instead builds your affiliate account so you can manage your referral links, see your pending payments, and see how successful your efforts have been.
- Account setup should only take a couple of minutes
- Once a new customer signs up for a Matcha Library subscription from your referral link, you'll get a one-time payment within 30 days (larger payments for larger subscriptions). There is no cap on these payments.
For any remaining questions, see the FAQ's below:
Can I sign up using my own referral link?
No. Unfortunately, self-referrals are strictly prohibited. The aim of a referral program is to encourage affiliates and ambassadors to spread the word about our product, not to get discounts.
Can I sign up on behalf of my clients through my own referral link?
We recommend you either sign up from your clients’ computers (if possible) OR sign up your clients as usual (without a referral link) and send us an email with their sign up email addresses to email@example.com
My friend/client signed up without using the referral link. What can I do?
Send us his/her email to firstname.lastname@example.org and we’ll manually add them to the system.
Why can’t I see my sign-ups and/or rewards?
Our tracking is based on browser cookies, so if you used a different browser/device from the visit to sign up, you cleared your cookies, you used incognito, or you signed up from your own referral link, the signup might not be tracked. If you are 100% sure the sign up or sale were not tracked correctly, please reach out to email@example.com and we will work with FirstPromoter to make sure things work for you.
What’s the referral cookie life?
The referral cookie life is 60 days. If a user purchases the product after 60 days since the first referred visit, the conversion won’t be tracked anymore.
When will I get paid?
All payouts are processed on a monthly basis. We’ll email you when the payout is completed, and you can also see this history in your referral dashboard (in FirstPromoter).
How can I get paid if I don’t have PayPal?
Please contact us at firstname.lastname@example.org to set up a different payment method.
Matcha reserves the right to alter, adjust or cancel the Referral Program at any time, however any customers who sign up while the Referral Program is live will be paid out accordingly to the referrer.