The Custom Content Tracker allows you to track the progress of custom content creation, approve drafts, submit feedback, and move the project forward, all within the Matcha app.
How it works
You can find the status of custom articles in the Owned tab of your My Content page. Here's how the process works:
- Your customer success manager will kick off custom content projects within the Matcha app after your content strategy, article topics, and editorial calendar are defined with you.
- Once an article draft is created, you will be notified via email that it's ready for your review. Then, you will log in to Matcha to review the draft. You can then leave feedback in the linked Google Doc, and submit edits or approve outright via the tracker.
- You will receive a final email alert once the completed article is ready to be published. Woo hoo! Now you can log in to Matcha and publish (or schedule) the article for publication. The tracker will show that the article has moved from 'In Progress' to 'Published' (or 'Needs Scheduling' if saved for later).
Tip: For your content production to stay on target, we recommend adhering to the feedback due dates in the Custom Content Tracker. Delayed feedback will result in delivery dates being pushed out accordingly.